Who we are

LMM is a Hong Kong based and Asia focused consulting company. Our team brings deep experience and expertise to improve operational effectiveness in measurable ways. In addition, our team members all have strong backgrounds in line management and consulting roles with major Asian and international organizations.

LMM focus on helping clients realize the value, through designing and implementing practical changes and improvements, not just delivering analysis or reports. Our programs produce solid returns to your company through increased revenues, reduced cost, and improved customer service and customer retention.

We bring a strong combination of international capabilities; tools and processes support with local knowledge and understanding. Most of ourpeople have at least 10 years of hands-on working experience in Asia as well as oversea. Our consultants are native speakers of Mandarin, Thai, Bahasa Indonesia, Cantonese and other local dialects in addition to English.

What we do

Change Management

Training and capability development
KPI・s and performance measurement
Work force behavior
Performance Audit
Management alignment and coaching

Productivity Effectiveness

Procurement Costs
Productivity Improvement
Waste Management
Reduce Indirect Costs
Streamline Overhead Costs
Reduce Repair and Maintenance Cost

Business Process Re-engineering

Performance Audit
Supply Chain
Manufacturing Improvement
End to End Processes
Service and Quality Levels
Shared Services

  • Process Mapping
  • Non Value Added Activity (NVAA)
  • RACI
  • Critical Success Factors
  • Continuous Improvement
  • Change Management
  • Diagnostic, Training & Coaching
  • Active Supervisory Model
  • Effective Communications
  • Strategic Alignment
  • Forecasting, Planning, Assign/Follow-Up, Reporting
  • Organization Re-engineering
  • Active Supervisory Model
  • Performance Management

How we do it

Issue Identification

Initially we meet with the company CEO, to discuss current and potential issues that are urgent enough to require attention now. In our experience these can range from; Productivity levels, financial performance and supply chain effectiveness to outdated operational processes, poor sales performance and management behaviors.

After a few subsequent meetings, often involving other members of the clients management team, we will outline the potential benefits that we believe an operational improvement program could deliver for them .This will be complemented by examples of our previous work and references. If the client decides that they wish to proceed then we move to stage 2

Business Review

Typically this involves our team of analysts spending 2-3 weeks at the client・s premises mapping and reviewing: key processes, measurements and indicators used to capture and drive performance; plus management disciplines and behaviors. From this a :way forward; business case with a draft project plan and client ROI will be developed for approval.


Once the client has approved stage 2 we then move to the implementation phase. This involves our team of project consultants working closely with task force teams and client・s people to finalize the project plan and install the improvements. Typically the program will take between 12 ・ 20 weeks which will be followed by a series of sustainability audits spread over the following 12 months period.

News and Event

Organizer: International Catering Kitchen Construction and Development Forum by Shanghai Restaurant Cuisine Association.
Topic: Common Issues and Opportunities in the China Food Industry.
Date: 6/6/2014
Location: Shanghai
Speaker: JP Lim, Partner

Organizer: Singapore Food Manufacturers・ Association and Spring.
Topic: How to Enhance Food and Beverage Enterprises (Small & Medium) Productivity
Date: 7/6/2014
Location: Singapore
Speaker: JP Lim, Partner